2009 Cohasset / ARMA International Electronic Records Management Survey Findings Released
The Executive Summary of the Cohasset / ARMA International 2009 Electronic Records Management Survey: Call for Sustainable Capabilities is now available. This white paper's findings provide compelling reasons for leadership throughout business and government to ratchet up their focus on enterprise governance in order to boost their organization's records management capabilities. Some highlights of the survey include:
- The continuing improvement of records management programs
- For most organizations, much remains to be done to achieve credibility and consistency in the life cycle management of their electronic records
- The processes and systems for handling records via electronic archiving and backup media and devices continue to represent major organizational risks
- There is a persistent accountability gap for electronic records
- Shortfalls in retention and disposition protocols applied across the spectrum of ESI may jeopardize the future reliability, availability, and trustworthiness of many records
The overall findings strongly suggest that, since the last survey, some foundational components of records management programs have received much needed attention. Please click here to download the Executive Summary. Click here to download the complete free report.

